We Call, Because We Care!
Caller Care
We Call, Because We Care!
✔ Australian Owned Company
✔ Daily Well-Being Checks
✔ Daily Message Relays
✔ Personalised Reminders
✔ Designated Callers
✔ No Eligibility Requirements
Daily Well-Being Checks
Daily Message Relays
Personalised Reminders
Designated Callers
Discover Our Packages
Explore our packages, and choose the one which best fits your needs and meets your budget
1 Month
$5 Daily
✓ Daily Well-Being Calls
✓ Designated Callers
✓ Message Relay To Family
✓ Personalised Reminders
3 Months
$4 Daily
✓ Daily Well-Being Calls
✓ Designated Callers
✓ Message Relay To Family
✓ Personalised Reminders
6 Months
$3 Daily
✓ Daily Well-Being Calls
✓ Designated Callers
✓ Message Relay To Family
✓ Personalised Reminders
The Caller Care Experience
Daily Well-Being Checks
Our friendly staff provides personalised calls to check in on the welfare and well-being of your loved ones, ensuring they are up to date with reminders, and relaying any important information or messages they have for you.
Family Message Relay
With our family message relay service, you’ll receive peace of mind knowing your loved ones are safe. After each daily call, we send a text or email summarising the key points of the call and relaying any messages your loved one wishes to pass on.
Personalised Reminders
Upon application, you can list regular reminders of consistent weekly events to ensure your loved ones don’t miss out on any activities. Our team will include these personalised reminders in their calls to keep them on track.
About Us
Caller Care is an Australian-owned comapny, dedicated to providing exceptional customer care for less than a cup of coffee!
At Caller Care, we understand how busy life can be. Between raising children, going to work, and maintaining the family household, our schedules can get filled quite quickly. Coupled with an aging population, where people are living longer, families are now having parents, relatives and friends who are getting older in age.
Our mission at Caller Care is to bridge the gap between busy families and their aging loved ones. Our dedicated and caring team provides daily well-being calls to our Caller Care Clients, to inform them of important reminders and offer companionship during the day. Following the call, message relays are provided to family members, giving peace of mind during their busy day.
At Caller Care, we not only aim to meet, but exceed client expectations, with designated callers, personalised reminders and multiple follow up calls for no responses received, because at Caller Care " We Call, Because We Care".
See What Our Customers Have To Say!
"Terrific Service!"
Caller Care is a terrific service! Their dedicated and caring team check in on the well-being of my mother, and provides daily reminders to ensure she never misses her appointments and weekly activties.
Sarah Jones
"Great Concept"
Caller Care is a great concept, that I would highly recommend to everyone. For less than a cup of coffee, my father receives personalised calls for the Caller Care Team, and their message relays keep me posted during the day.
Matt Thompson
"Absolute Lifesaver !"
Between work, the kids and maintaining the household, life couldn't get busier. By having Caller Care, it's been an absolute lifesaver! Their daily calls to my parents and message relay brings peace of mind during my busy day.
Sandra Milman
Frequently Asked Questions
If your loved one doesn’t answer the call, we will attempt to call them again after a few minutes. If there is still no response, we will call again at another time. After 3 calls without an answer we will attempt to get in contact with you directly.
Yes, you can customise the reminders and messages for your loved one. Upon application, you can list regular reminders for daily or weekly events and any specific messages you’d like us to relay. This helps ensure your loved one stays on track with their activities and appointments.
During our daily calls, we ask your loved one if they have any messages they would like to send to you or other family members. We then promptly relay these messages via text or email, ensuring that important communications are delivered accurately and timely. This service helps bridge the gap and keeps everyone connected.
No, there is no contract or long-term commitment required. Our services are flexible, and you can choose to use them on a month-to-month basis. You can cancel at any time if you decide the service is no longer needed.
If you need to update your contact information or preferences, please email our customer service team at [callercareinfo@gmail.com] . We are here to assist you and will promptly make any necessary updates to ensure our service remains tailored to your needs.
Your personal information is extremely secure with Caller Care. We use advanced encryption and security protocols to protect all data. Additionally, we strictly adhere to privacy regulations and ensure that your information is only used for providing our services and is never shared with third parties without your consent.
After each daily call, you will receive a confirmation notification via text or email. This notification includes a summary of the call, ensuring you are always informed about your loved one’s well-being and any important updates.
Yes, you can pause the service if your loved one is traveling or temporarily not at home. Simply contact our customer service team to notify us of the pause, and we will adjust the schedule accordingly. You can resume the service whenever your loved one is ready.